OVERVIEW
At Mondo d.o.o., we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that innocent is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
This policy, provides you with information about:
- how we use your data;
- what personal data we collect;
- how we ensure your privacy is maintained; and
- your legal rights relating to your personal data
HOW WE USE YOUR DATA
General
Mondo d.o.o. uses your personal data:
- to provide goods and services to you;
- to make a tailored website available to you;
- to provide you with advertisement according to your interests; but you can contact us at any time, in written form via email to dataofficer@papaya.com.hr and ask to remove you from our mailing list;
- to manage any registered account(s) that you hold with us;
- to verify your identity;
- with your agreement, to contact you electronically about promotional offers and products and services which we think may interest you;
- to enable Mondo d.o.o. to manage customer service interactions with you; and
- where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute), but limited only to the necessary information that we are required to provide.
Promotional communications
Mondo d.o.o. uses your personal data for electronic marketing purposes (with your consent) and may send you newsletter to update you on the latest Papaya club offers.
Mondo d.o.o. aims to update you about products & services which are of interest and relevance to you as an individual.
You have the right to opt out of receiving promotional communications at any time, by:
- changing marketing preferences via your Mailchimp account;
- making use of the simple “unsubscribe” link in emails or the “STOP” number for texts; and/or
- contacting Mondo d.o.o. via the contact channels set out in this Policy.
Web Banner Advertising
If you visit our websites, you may receive personalised banner advertisements whilst browsing other websites. Any banner advertisements you see will relate to products you have viewed whilst browsing our websites on your computer or other devices.
These advertisements are provided by Mondo d.o.o. via market leading specialist providers using ‘cookies’ placed on your computer or other devices (see further information on the use of cookies here).
Mailing lists
As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about our services/products you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer at info@papaya.com.hr
We don't rent or trade email lists with other organisations and businesses, we use your personal data limited to necessary information for the required purpose, and only for our needs. Even in our company not all employees have the access to your data, but it is restricted only to Data Protection Officer and employees he authorizes, so we will give our best efforts to keep all personal data confidential.
Sharing data with third parties
Our service providers and suppliers
In order to make certain services available to you, we may need to share your personal data with some of our service partners. These include IT, delivery and marketing service providers.
Mondo d.o.o. only allows its service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers relating to data protection and security, which mean they can only use your data to provide services to Mondo d.o.o. and to you, and for no other purposes.
Other third parties
Aside from our service providers and the Data Protection Officer, Mondo d.o.o. will not disclose your personal data to any third party nor to other Mondo d.o.o. employees (other than authorized employees), except as set out below. We will never sell or rent our customer data to other organisations for marketing purposes. Also when someone visits www.papaya.com.hr or any other subdomain we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
We may share your data with:
- credit reference agencies where necessary for card payments;
- governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so:
- to comply with our legal obligations;
- to exercise our legal rights (for example in court cases);
- for the prevention, detection, investigation of crime or prosecution of offenders; and
- for the protection of our employees and customers.
We are using these third party services:
How long do we keep your data?
We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 6 years.
Information from Other Sources
We may obtain information, including Personal Data, from third parties and sources other than the Service, such as our partners, advertisers, and Integrated Services. If we combine or associate information from other sources with Personal Data that we collect through the Service, we will treat the combined information as Personal Data in accordance with this Policy.
To Whom We Disclose Information
Except as described in this Policy, we will not intentionally disclose the Personal Data or Client Data that we collect or store on the Service to third parties without the consent of the applicable Visitor, User or Client. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances.
Recording and photographing
Surveillance cameras recording
By accepting our Privacy policy, you accept that our all facilities are under audio-video surveillance for security purposes, and recordings may also be used for security causes, if it is necessary or requested by authorities.
Promotional recording and photographing
By accepting our Privacy policy, you also accept the possibility of being photographed at the club Papaya or at the Hostel Moon Rocks (beach area). Photos shall be used for promotional and marketing purposes and can be published on social media and our website. You can contact us at any time, via email to dataofficer@papaya.com.hr and ask to remove published photo if it shows you in person.
Wi-Fi usage
By accepting our Privacy policy and connecting to wi-fi in our facilities be aware that Mondo d.o.o. does not control, nor is it in any way liable for, data or content that you access or receive via the wi-fi Service. The Internet contains unedited materials, some of which may be sexually explicit or offensive to you. Mondo d.o.o. is not a publisher of third-party content that can be accessed through the Service and is not responsible for any opinions, advice, statements, services or other information provided by third parties and accessible through the Service. You are responsible for evaluating such content.
Personal data submitted by you in the registration process is subject to this Privacy Notice.
If you do not agree to the terms of this Privacy Notice, do not use the Service.
Service Providers
We work with third party service providers who provide website, application development, hosting, maintenance, and other services for us. These third parties may have access to, or process Personal Data or Client Data as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information.
Law Enforcement, Legal Process and Compliance
We may disclose Personal Data or other information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a facially valid court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
We also reserve the right to disclose Personal Data or other information that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the Service and any facilities or equipment used to make the Service available, or (v) protect our property or other legal rights, enforce our contracts, or protect the rights, property, or safety of others.
Ticketing Data
When you purchase a ticket (or tickets), merchandise, VIP table voucher through the Papaya club venue or online your name, address data, email and contact number will be stored in our database. You may, purchase a ticket (or tickets) in person without supplying the aforementioned personal data. Please be assured that we do not share your personal details with any other company without your consent.
Change of Ownership
Information about Users and Visitors, including Personal Data, may be disclosed and otherwise transferred to an acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets and only if the recipient of the User or Visitor Data commits to a Privacy Policy that has terms substantially consistent with this Privacy Policy.
Client Data may be physically or electronically transferred to an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets, for the sole purpose of continuing the operation of the Service, and only if the recipient of the Client Data commits to a Privacy Policy that has terms substantially consistent with this Privacy Policy.
Access, Correction, Deletion
We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you that we have obtained from an Integrated Service, you may contact us as set forth in the https://papaya.com.hr/info section. At your request, we will have any reference to you deleted or blocked in our database.
Wherever possible, we will ask for your prior consent for collecting and processing your personal data, which you can always deny. You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and functionality of the Service.
At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact Mondo d.o.o. Data Protection Officer via email dataofficer@papaya.com.hr or via phone call to +385914629302.
This provision does not apply to Personal Data that is part of Client Data. In this case, the management of the Client Data is subject to the Client’s own Privacy Policy, and any request for access, correction or deletion should be made to the Client responsible for the uploading and storage of such data into the Service.
Wifi social login at the Papaya club
When you use PAPAYA CLUB Wi-Fi we may collect data about:
- your device;
- the volume of data which you use;
- the websites and applications which you access
- your usage by access time, frequency and location; and
- your social login or e-mail address
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Janja Barnjak at dataofficer@papaya.com.hr or via phone call +385914629302
What are? / How we use Cookies
We use cookies to help identify you when you visit our store and to customize your experience. The cookie contains a randomly assigned user identification number, the country where you are located, and we may track where you came from, and how you browse our site. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site. You will be unable to shop on our site without your browser set to accept cookies. We do not disclose your personal account information or any information about your purchases to anyone.
If you have any further questions regarding the content of this privacy policy please contact us directly at info@papaya.com.hr.
Changes and Updates to this Policy
Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify the Policy, we will make it available through the Service, and indicate the date of the latest revision, and will comply with applicable law. Your continued use of the Service after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of the Policy.
How to Contact Us
Please contact us with any questions or comments about this Policy, your Personal Data, our use and disclosure practices, or your consent choices by email at dataofficer@papaya.com.hr. If you have any concerns or complaints about this Policy or your Personal Data, you may contact Mondo d.o.o. Data Protection Officer Janja Barnjak by email at dataofficer@papaya.com.hr
